This privacy policy has been compiled to better serve those who are concerned with how their Personal Data is being used online and by Nine Souls.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. 

What personal information do we collect from the people that visit our website? 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: 

  • To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To send periodic emails regarding your order or other products and services.
  • To allow us to send you emails with information about our new products, sales and specials.
  • To administer and run a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To find out what you like.
  • Fraud prevention and detection.
  • Provide customer service and support.
  • To deliver your purchases to you. 
  • To take payment and give refunds.
  • To Improve our website to provide you with a better service.

Keeping your information

We’ll only hold on to your information for as long as you are a customer.

If you haven’t logged onto or used our website for a while we may delete your information from our systems. If you no longer wish to be a customer, you can also contact us and request to delete all the information we have on you. 

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, we may also keep hold of some of your information as required, even after you have closed your account, or it is no longer needed to provide the services to you. 

Contacting Us

If you:

  • Have any questions or feedback about our privacy policy 
  • Would like us to stop using your information
  • Want to exercise any of your rights as set out above, or have a complaint

Please don’t hesitate to contact us, we love to hear from our customers and listen to your feedback. We will be happy to answer any questions you may have.

Our contact details are as below:

Nine Souls Swimwear

Email:             hello@nine-souls.com